Reference

Open omu99 with clear Legal terms

omu99 sets out its Legal terms before you open an account, covering eligibility, account checks, wallet records and requests about your data.

Account termsData requestsWallet recordsCookie choices
omu99 Open omu99 with clear Legal terms
POLICY CONTACT

Check Legal questions through account support

A clear contact path helps when you need a Legal answer tied to your own account rather than a general explanation.

Account access If phone verification or an account check stops your access, tell us which step…
Payment records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the receipt…
Policy requests When you want to ask about stored data, cookies or a change to your…
DATA CARE PATH

Explore how Legal handling works

Legal handling is practical: we connect account details, access checks and payment references only when they are needed for the stated account process.

Account details

We use the details you provide to create and maintain your account, complete phone verification and respond to account-related requests.

Cookie choices

Cookies may support your signed-in session and remember a policy choice on the device you use.

Security checks

Before we change sensitive account data or discuss a private record, we may ask for a verification step.

Payment retention

References for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may be retained when needed to reconcile a…

Correction requests

You can ask us to correct account data that is inaccurate or incomplete.

Access and removal

Where local law permits, you can ask what eligible personal data we hold or request removal of data that no…

Find answers about omu99 Legal terms

These Legal answers address the searches we hear before account access: eligibility, personal data, cookies, payment records and account changes. They are written around the actual steps you may see when using a mobile browser or checking a wallet reference. If your situation is specific, include your account detail and the relevant receipt or screen message when contacting us.

Our Legal terms cover eligibility, phone verification, account security, data handling, cookies, payment records and requests connected with your account. Access depends on local law, so you must follow the rules that apply in your location before opening or using an account.

The Legal policy explains why we may retain payment references for DANA, OVO, GoPay and QRIS. These records help us match a receipt with wallet status, investigate a mismatch and respond to an account request when a transaction needs checking.

Yes. Send a clear request naming the account field that appears wrong and the step where you saw it. We may verify account ownership first, then explain whether the correction can be made and what record, if any, must remain.

Where local law permits, you may ask what eligible personal data we hold, request a correction or ask for removal. Our response explains the available action, any identity check and any reason a particular record must be retained.

Cookies can remember a signed-in session or a policy choice on your browser. The Legal policy describes their purpose. You can clear them through your browser settings, although doing so may require you to repeat an account-access step.

We may pause access when phone verification is incomplete, account details do not match, a security check is triggered or an applicable rule requires review of eligibility. Tell us the exact screen message so we can identify the correct next step.

Use the policy contact path and state whether your request concerns account access, personal data, cookies or a payment record. Add your account detail and, for DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, the receipt reference.