Browse Legal terms before account access
Our Legal terms explain who may access the account area, what details are needed for phone verification, and how we respond when account ownership or payment records need checking. Eligibility depends on local law, and we ask you to follow the rules that apply where you
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are located. The policy also explains how account activity connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account deposits is recorded for support and reconciliation. If a wallet status looks different from your receipt, keep the transaction reference and contact us through the policy
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contact path. We may restrict or pause access when required by applicable rules, account-security checks or payment-provider instructions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.